Agenda

Agenda and speakers are subject to change.

Day One

Tuesday, May 18, 2021

TRACK 1

Consumer-Centric Strategies

TRACK 2

Practice-Centric Strategies

9:00 a.m. – 9:55 a.m CST

Focus Groups

Human Understanding: Discovering What Matters Most to Those You Serve

As health systems seek to improve patient loyalty and rebuild trust, they are increasingly focused on better understanding

their patients’ needs and preferences. During this focus group, participants will discuss efforts to personalize

the care experience and explore best practices for using consumer feedback to improve care, build brand loyalty and

engage the workforce. We’ll also discuss strategies for determining why consumers may be deferring care—a key

priority as providers recover from pandemic losses.

Sponsored by:

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Monetizing Medical Data

Healthcare organizations are always seeking new sources of revenue, but the desire to generate new income is ever-strong following losses related to the COVID-19 pandemic. By monetizing patient data, healthcare organizations can generate much-needed revenue while informing the development of research and technology that can improve outcomes and the patient experience. During this focus group, healthcare leaders will openly discuss this emerging topic, including implications for patient privacy, data equity and revenue growth.

Sponsored by:

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9:00 a.m. – 9:55 a.m CST

Exhibits and Networking

10:00 a.m. – 10:15 a.m. CST

Publisher's Opening Address

Fawn Lopez
Publisher

Modern Healthcare

Vice President

Crain Communications, Inc.

10:15 a.m. -11:00 a.m. CST

Opening Keynote Address: Beyond the Pandemic: The Urgency to Innovate Faster

While the pandemic helped accelerate the transformation of healthcare, providers will need to innovate and adapt even

more rapidly to thrive in a post-COVID world. In this fireside chat, attendees will learn about the five external forces that

are bearing down on healthcare and how new technologies, including the role of data, will catapult healthcare into the

future and improve health outcomes in America.

Moderator

Rhonda Medows, MD

President of Population Health, Providence

Chief Executive Officer, Ayin Health

11:05 a.m. – 11:50 a.m. CST

Concurrent Sessions

Speaker

Rod Hochman, MD
President and Chief Executive Officer

Providence

Chair

American Hospital Association

Track 1

Empowering the Digitally Engaged Healthcare Consumer

As the industry moves into the recovery and reinvention

phases, consumer expectations for high-quality digital

experiences have increased dramatically. How will

organizations refocus and accelerate digital investments

post-COVID in response to evolving customer needs?

This session will explore digital solutions, including

mobile applications, voice assistants, and new technologies

to deliver exceptional customer experiences.

Moderator

Matthew Weinstock

Managing Editor

Modern Healthcare

Panelist

Suja Chandrasekaran

Senior Executive Vice President

Chief Information and Digital Officer

CommonSpirit

Jeff Johnson

Vice President of Innovation and Digital Business

Banner Health

Peter Kung

Senior Vice President

Chief Strategy Officer

Hospital Sisters Health System

Moderator

François de Brantes

Senior Vice President, Episodes of Care

Signify Health

Panelist

Kevin Bozic, M.D.

Chair

Department of Surgery and Perioperative Care

Dell Medical School at UT Austin

Marion Couch

Senior Vice President

Health Care Services

Chief Medical Officer

Regence

Valinda Rutledge

Executive Vice President of Federal Affairs

America’s Physician Groups

Sponsored by:

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Track 2

Value-based Payment at a Crossroads: Charting the Course to 2030

The movement to value needs a strategy shift. Providers and payers have struggled to find the common ground needed for more rapid adoption of advanced alternative payment models. In this session, learn how value-based care experts are envisioning the future of advanced alternative payment models, and the pragmatic strategies that payers and providers alike must pursue to achieve long-term, sustainable adoption.

11:55 a.m. – 12:25 p.m. CST

Exhibits and Networking

12:30 p.m. – 1:15 p.m. CST

Concurrent Sessions

Track 1

A Fireside Chat

Digital Health Trends: Insights and Predictions for 2021

The events of 2020 were a catalyst in accelerating technology-enabled approaches and innovation. This session will provide analysis of current trends and factors impacting the digital health marketplace. Gain insight into the continued acceleration of virtual care, expectations ahead and trends we are seeing from consumer, providers and clients, who are moving to a more comprehensive approach to virtual care adoption and driving the future of health.

Moderator

Alex Kacik

Reporter

Modern Healthcare

Speaker

Jason Gorevic

Chief Executive Officer

Teladoc Health

Track 2

Leading Through a Crisis and Applying Lessons to Innovate for the Future

Last spring, leaders at the helm of health systems had to throw out their strategic plans for 2020 and start fresh to respond to demands from COVID-19. The unprecedented circumstances brought forward new innovations and key lessons. In this session, learn how to be a more agile and adaptable leader by hearing from CEOs of health systems about how they successfully led their organization in a time of crisis, what big lessons they learned from the pandemic and how they are applying those lessons to future innovations at their system.

Moderator

Leisa Maddoux

EY Global and US Health Transformation Practice Leader

Panelists

Melinda Estes, MD

President and Chief Executive Officer

St. Luke's Health System

Janice Nevin

President and Chief Executive Officer

ChristianaCare Health System

Ketul Patel

Chief Executive Officer

Virginia Mason Franciscan Health

William Shrank, MD

Chief Medical Officer

Humana

1:20 p.m. – 2:05 p.m. CST

Concurrent Sessions

Track 1

Realizing the Potential of Telehealth Beyond COVID-19

Telehealth adoption skyrocketed over the past year—one

silver-lining from the pandemic. This trajectory is indicative of the larger transformation in healthcare delivery. Healthcare systems are moving from a long-standing brick and mortar model to virtual care, emphasizing its focus on patient-centricity and engagement, coupled with its use of advanced technology to efficiently manage large amounts of high-quality data for optimized patient outcomes. Learn about the promise that lies ahead for telehealth and high-quality clinical care.

Moderator

Nathan Ray

Director

Healthcare and Life Sciences

West Monroe

Panelists

Linda Branagan

Director of Telehealth Programs

University of California San Francisco

Judd Hollander, MD

Senior Vice President of Healthcare Delivery Innovation

Thomas Jefferson University

Richard Isaacs, MD

Chief Executive Officer and Executive Director

The Permanente Medical Group

Kerry Palakanis

Executive Director, Connect Care Operations

Intermountain Healthcare

Track 2

Expanding the Effective Use and Use Cases of AI in Healthcare

Healthcare leaders face an unprecedented list of increasingly critical business issues across revenue, cost, and quality. The decisions surrounding these challenges make analytics capability more important than ever, with a growing breadth of stakeholders requiring faster turnaround with smaller margins of error. As a result, many business and analytics leaders are integrating augmented intelligence (AI) into their analytic processes, but too often these efforts are less than successful. Leaders have struggled to integrate AI into current tools, integrate or change workflows, and demonstrate a positive impact.This session will demonstrate; a proven framework to drive the effective use of AI and present use cases in which AI can be most impactful.

Speaker

Jason Jones

Chief Analytics and Data Science Officer

Health Catalyst

Sponsored by:

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2:10 p.m. – 2:40 p.m. CST

Exhibits and Networking

Telehealth Platform Strategy for Stakeholders

A new business ecosystem has emerged for telehealth and virtual care. It’s both an opportunity and threat for stakeholders: hospitals/IDSs, health plans, national virtual care platform (VCP) companies, startups, employers, suppliers. This discussion will focus on platform business models and strategies for the new and emerging telehealth/virtual care ecosystem.

Topics to be covered include:

• Telehealth/virtual care—potential for disruption

• Could virtual care platforms become healthcare's mega-platforms?

• Implications and recommendations for stakeholders

Seth Joseph

Founder and Managing Director

Summit Health

Vince Kuraitis

Principal

Better Health Technologies, LLC

2:45 p.m. – 3:30 p.m. CST

Concurrent Sessions

Track 1

Closing the Gap Between Providers and Payers

There is widespread, national attention on prior authorization

to reduce the time and burden on patients and providers. While pivotal to ensure cost-effective care, prior authorizations are complex to administer and remain heavily reliant on manual reviews. New advancements in artificial intelligence are enabling the automation of this time-consuming process. In this panel discussion, hear firsthand from a large insurer about how they transformed their prior authorization approach by leveraging AI and how it impacted their relationship with providers and members.

Moderator

Jeremy Friese, MD

President, Payer Market

Olive

Panelists

Tina Cummings

Vice President of Clinical Operations and Performance

Florida Blue

YiDing Yu, MD

Executive Vice President

Chief Medical Officer

Olive

Sponsored by:

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Track 2

What do Health Systems Have to do to Prepare for the Next Pandemic?

If hindsight is 20/20 (literally), what would you have done differently to prepare your health system for this crisis and are you actually doing it? What technologies, processes and best practices will remain? Strengthening the chain of pandemic response and resilience will be critical to ensuring health systems are prepared for the next one

and that the costly lessons from COVID-19 prepare future decisions.

Moderator

Helen Macfie

Chief Transformation Officer

MemorialCare

Panelists

Tommye Austin

Senior Vice President

Chief Nurse Executive

University Health System

Anthony Sorkin, MD

Executive Medical Director, Population Health

IU Health

Hal Yee, MD

Chief Deputy Director, Clinical Affairs

Los Angeles County Department of Health Services

3:35 p.m. – 4:20 p.m. CST

Concurrent Sessions

Track 1

Medical Collaboration from Anywhere: Technology for the Next Generation of Healthcare

Imagine a day when new, more minimally invasive and effective techniques and medical devices can be rolled out to operating rooms around the world faster and more efficiently, and physicians can share their skills and expertise with each other, at the touch of a button, no matter where they are located. Hear from a panel of experts how that day has already arrived, enabled by a technology platform that is having a real-life impact on patient care and healthcare systems.

Moderator

Deena Shakir

Partner

Lux Capital

Panelists

Cory Calendine, MD

Orthopedic Surgeon

Bone and Joint Institute

Daniel Hawkins

Chief Executive Officer

Founder and Chief Executive Officer

Avail Medsystems

William Nicholson, MD

Interventional Cardiologist

Emory University Healthcare

Sponsored by:

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Track 2

A Fireside Chat

How AI is Proving Essential to the Patient-Provider Experience

Artificial intelligence is driving massive changes in the healthcare ecosystem, allowing consumers to take more control of their experience and supporting better clinical and financial decision-making. Providers now have access to more actionable insights derived from natural language processing (NLP), deep learning, neural networks, and other advanced machine learning techniques. Learn about the challenges and opportunities of curating an AI-driven consumer experience.

Moderator

Matthew Weinstock

Managing Editor

Modern Healthcare

Speaker

Oscar Marroquin, MD

Chief Healthcare Data and Analytics Officer

UPMC

4:25 p.m. – 5:10 p.m. CST

Concurrent Sessions

Track 1

Building a Digital Startup: Bringing Innovation to Market

This session will provide innovators a complete blueprint to start their own digital health company. Learn strategies from a proven expert, the steps to successfully fund and launch your own digital healthcare startup business and successfully take it to scale. Also, learn from the mistakes and failures of those on the frontlines of digital innovation.

Moderator

Missy Krasner

Venture Chair

Redesign Health

Panelists

Geoffrey Clapp

Healthcare + Technology + Patients + Outcomes

Bill Evans

Chief Executive Officer and Managing Director

Rock Health

Rick Lee

Dot Connector, Serial Entrepreneurships

GoMoHealth

Track 2

Ethical Use of AI

Artificial intelligence (AI) is a hot topic in most industries, but especially in healthcare where there’s great hope that it will usher in industry advancements. This session will address the potential AI has to transform patient care, quality and outcomes, as well as concerns about the negative impact these technologies could have on human interaction and patient safety.

Speaker

Tanuj Gupta, MD

Vice President

Cerner Corporation

Sponsored by:

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5:15 p.m.-6:15 p.m. CST

Exhibits and Networking

TRACK 1

Consumer-Centric Strategies

Day Two

Wednesday, May 19, 2021

TRACK 2

Practice-Centric Strategies

9:00 a.m. – 9:55 a.m. CST

Focus groups

Track 1

How Leaders are Perfecting the Patient Experience

Patients are more aware than ever of their options for care, making the patient experience an incredibly important

factor when it comes to providers’ ability to generate revenue. From the moment a patient enters a facility and all

the way through discharge, there are a multitude of touchpoints where healthcare organizations must convey a

sense of trust, competence and ease. During this session, we’ll discuss how providers are thinking about the patient

experience within their facilities and explore how they’re solving some of their biggest challenges.

Sponsored by:

Click here to download sponsor materials.

Track 2

Breaking Down Silos to Improve Consumer Engagement

The past year accelerated digital transformation across the patient journey, enabling more healthcare organizations to provide the proactive, personalized interactions that consumers expect. Mapping these processes always exposes operational gaps. During this discussion, we’ll explore how leaders are working to break down the silos among stakeholders in marketing, contact center, access, and patient experience to elevate their overall consumer engagement strategy.

Sponsored by:

Click here to download sponsor materials.

Mission-Driven Transformation: Aligning for Continued Success

9:00 a.m. – 9:55 a.m. CST

Sponsored by:

Exhibits and Networking

9:00 a.m. – 9:55 a.m. CST

The pandemic accelerated transformation across the industry and healthcare leaders are looking to keep this momentum going. Yet after a year of working at a sprint-pace, many clinicians and IT teams are grappling with change fatigue. This fireside chat will discuss tips aligning organizations on the connection between continued innovation and delivering on the mission of care. You will take away insights on how creating a bright line between specific projects and value for patients can mobilize teams to embrace ongoing transformation and the role of data and technology in

driving successful results.

Fireside Chat

Speakers

John Borkowski

Data Officer

Workday

Brian Lancaster

Vice President

Information Technology

Nebraska Medicine

Click here to download sponsor materials.

10:00 a.m. – 10:45 a.m. CST

Keynote Address: Setting the Agenda for a New Era of Healthcare Innovation

Hear first-hand from the new National Coordinator for Health Information Technology about what to expect over the next four years under the Biden administration regarding data sharing and interoperability regulations from the federal government. Tripathi will also discuss his thoughts on the role of FHIR, patient facing apps and the future of interoperability.

Micky Tripathi

National Coordinator for Health Information Technology

Office of the National Coordinator for Health Information Technology

10:50 a.m. – 11:35 a.m. CST

Concurrent Sessions

Track 1

Virtual Care, Retail Clinics and the Complex Path to Convenient Care

Are retail clinics the friend or foe of health systems? Is virtual specialty care a threat or an opportunity? With all the new digital health solutions emerging, what is the best way for health systems to stay competitive and deliver Amazon-like convenience? This session will discuss how new models of care and health systems have or have not successfully partnered and whether new digital health companies, virtual-first clinic models, on-site clinics, retail clinics, telemedicine services, house calls, and other innovative delivery systems are compatible with, competitive with and/or otherwise aligned as it relates to the traditional healthcare delivery world.

Moderator

Lisa Suennen

Senior Managing Director

Manatt Digital and Technology

Panelists

Ali Parsa, MD

Founder and Chief Executive Officer

Babylon Health

Sylvia Romm, MD

Interim Health Lead, Virtual Care

Cityblock Health

Scott Shreeve, MD

Chief Executive Officer

Director

Founder

Crossover Health

Carolyn Witte

Co-Founder and Chief Executive Officer

Tia

Track 2

Embracing Innovation in Revenue Cycle to Meet New Demands

As consumers pay more out-of-pocket for care and demands from the regulatory environment fluctuate constantly, the revenue cycle department within healthcare organizations can’t shy away from

innovation. Embracing solutions that address price transparency and value-based payment models are essential to combat shrinking margins and improve patient experience. In this panel discussion, hear from revenue cycle leaders about how they are achieving

revenue cycle innovation including their commitment to new and emerging digital solutions.

Moderator

Tara Bannow

Reporter

Modern Healthcare

Panelists

Kari Hedges

Senior Vice President

Commercial Markets and Enterprise Data Solutions

Blue Cross Blue Shield Association

Sarah Knodel

Senior Vice President of Revenue Cycle

Baylor Scott and White Health

Terri Meier

System Director of Patient Revenue Cycle

UC San Diego Health

11:40 a.m.-12:10 p.m. CST

Exhibits and Networking

12:15 p.m. - 1:00 p.m. CST

Concurrent Sessions

Track 1

SPAC: The Pre-Nuptials for Responsible Innovation

Find out the latest on a new special purpose acquisition company (SPAC) that will identify organizations that have high growth potential and expanding total addressable markets, and are led by mission-driven CEOs committed to responsible innovation. Company executives will address the opportunity, vision, entrepreneurial mindset and the impact on the healthcare landscape.

Panelists

Jennifer Schneider, MD

Executive in Residence

General Catalyst

Stephen Klasko

President and CEO

Thomas Jefferson University and Jefferson Health

Hemant Taneja

Managing Director

General Catalyst

Moderator

Tara Bannow

Reporter

Modern Healthcare

Panelists

Darren Dworkin

Senior Vice President of Enterprise Information Services and Chief Information Officer

Cedars-Sinai Health System

Matt Hermann

Senior Managing Director

Ascension Ventures

Erik Lium

Chief Commercial Innovation Officer

Mount Sinai Health System

President

Mount Sinai Innovation Partners

Track 2

Why You Need Healthcare Venture Capital Programs

Innovative healthcare venture capital programs are essential for health systems to ensure long-term financial viability. These programs can be used to respond to market disruption, control costs and shift to value-based payments. They will become even more important in the wake of the COVID-19 pandemic to focus on new financial approaches that can be scaled to rebuild revenue. Discover core principles and

lessons learned from organizations that have achieved success with value-added venture capital investment and management strategies.

1:05 p.m. - 1:50 p.m. CST

Concurrent Sessions

Track 1

Tech Tools for Transforming the Care and Well-Being of Older Adults

Technology adoption among older adults is growing, and there are no signs of slowing down. Older adults are using smartphones, wearables, voice-powered home assistants and other smart home technologies with almost the same vigor as younger people, Learn from three innovators about some of the home technologies and care delivery models poised to play a greater role in seniors’ lives this year and beyond.

Track 2

Winning the Share of Wallet of Consumers in Your Market

With the majority of care today occurring outside the four walls of the health system, the battle for winning the share of wallet of consumers “upstream” has never been greater. In this session, we will address the financial burden on consumers and health systems today, how health systems can adopt new payment models to meet consumers where they are, and what are practical and attainable strategies to engage consumers for the long-term.

Panelists

Darius Chehrzad

Chief Commercial Officer

Paytient Technologieshnologies

Andrew Harris

Vice President, Health System Partnerships

Paytient Technologies

Sponsored by:

Moderator

Sheri Rose

Chief Executive Officer

Thrive Center

Panelists

Deepak Gaddipati

Chief Technology Officer and Founder

VirtuSense Technologies

Vik Kashyap

Chief Executive Officer and Founder

Toi Labs

Mike Dooley

Co-Founder and Chief Executive Officer

Labrador Systems, Inc

Click here to download sponsor materials.

1:55 p.m. – 2:25 p.m. CST

Exhibits and Networking

2:30 p.m. - 3:15 p.m. CST

Concurrent Sessions

Track 1

Improving Preventive Care Volumes Through Patient Engagement

It’s always been a challenge in healthcare to motivate patients to schedule their annual wellness visits and routine screenings. COVID-19 has only worsened the problem with reports of people delaying such services at high rates. A strategic approach that takes into account convenience and access is now more vital than ever in order to encourage patients to prioritize their health. In this session, learn how to break down the barriers that prevent patients from engaging in preventive services, and gain insight into how technology can be used to encourage patients to seek care.

Moderator

Derek Newell

President

LetsGetChecked

Panelists

Scott Cherry, DO

Chief Medical Officer

Axiom Medical Consulting

Kimberlee Vandervoorn

Vice President at UnitedHealthGroup

Optum Consumer Solutions

Sponsored by:

Click here to download sponsor materials.

Track 2

The Hospital at Home

The Hospital at Home model provides hospital-level care in a patient’s home as a full substitute for acute care. With a rapidly aging population, the challenge of providing quality and affordable healthcare to older Americans has never been more apparent and the need to meet that challenge has never been more vital. Learn best practices for providing high-quality, hospital-level care to improve outcomes, reduce healthcare costs and enhance the patient experience.

Moderator

Aurora Aguilar

Editor

Modern Healthcare

Panelists

Jodie Lesh

Chief Transformation Officer

Kaiser Permanente

Harold Paz, MD

Executive Vice President and Chancellor for Health Affairs

The Ohio State University Chief Executive Officer

Wexner Medical Center

3:20 p.m. - 4:05 p.m. CST

Concurrent Sessions

Track 1

Interoperability: Strategies for Patient Data Sharing

At this critical time when a global pandemic is incentivizing hospitals to extend care beyond their walls and optimize workflows to improve the quality of care – seamless data integration is essential to successful patient care. By ensuring that patient data is integrated across platforms and geographic locations, organizations can provide better patient care and improve clinical workflows. In this session, you will learn how health systems are leveraging interoperability to support a patient’s seamless journey across healthcare settings while at the same time addressing cybersecurity and privacy concerns to meet the changing needs for the future.

Moderator

Claudia Williams

Chief Executive Officer

Manifest MedEx

Panelists

Bob Darin

Chief Data Officer

CVS Health/Aetna

Chief Analytics Officer

CVS Pharmacy

Bala Hota, MD

Chief Analytics Officer

Rush University Medical Center

Andrew Kasarskis

Chief Data Officer

Mount Sinai Health System

Track 2

How to Leverage EHR Workforce Automation

The electronic health record can transform care and drastically improve the efficiency of clinical workflows, but unfortunately, for most healthcare systems, that potential has not been fully realized. In this session, learn how to master workflow automation with the EHR and understand the impact it can have on lowering costs and improving clinician burnout for your organization.

Moderator

Eileen Potter

Solution Marketing Manager

ABBYY

Panelists

Alex Rubin

Director

Enterprise Process Management

Cerner Corporation

Kenya Smith

Solution Marketing Manager

Healthcare

ABBYY

Sponsored by:

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4:10 p.m. – 4:55 p.m. CST

Closing Keynote Address: Finding the Future – How to Anticipate Change and Lead Innovation

Today’s leading innovators know that they must not only stay on top of emerging trends, they must also continually act on these signals of change in impactful – even disruptive - ways. This keynote will discuss actionable ways to analyze the future and predict upcoming trends that will affect the healthcare industry. Participants will leave this with the foresight to take their organization in a new direction for innovation success.

Garry Golden

Academically Trained Futurist

4:55 p.m. - 5:00 p.m. CST

Publisher's Adjournment

Fawn Lopez
Publisher

Modern Healthcare

Vice President

Crain Communications, Inc.

Exhibits & Networking

5:05 p.m. - 6:00 p.m. CST

Other Sponsor Materials